Privacy Policy Information

Privacy Policy

Last Updated: 16 October 2026

1. Introduction

The Business Skipper Ltd ("The Business Skipper", "we", "our" or "us") is committed to protecting your privacy and handling your personal data transparently and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, complete forms, subscribe to communications, book appointments, participate in quizzes or workshops, or use our services.

By using this website, you consent to the practices described in this Privacy Policy.

2. Data Processor

For the purposes of UK data protection law, The Business Skipper Ltd is the Data Controller of your personal information.

3. The Information We Collect

We may collect and process the following personal information:

Information You Provide

Name
Email address
Telephone number
Company name
Job title
Business information you choose to share
Information submitted through contact forms
Workshop registrations
Discovery call enquiries
Quiz responses
Newsletter subscriptions

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Website usage data
Pages viewed
Referral sources
Time spent on pages

This information is primarily collected through cookies and analytics tools.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries
Arrange consultations and discovery calls
Deliver mentoring, coaching and consultancy services
Provide workshop and training materials
Send requested resources
Improve our website and services
Administer questionnaires and assessments
Send newsletters and marketing communications (where consent has been provided)
Maintain business records
Meet legal and regulatory obligations

5. Our Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

Consent

Where you:

Sign up for newsletters
Request marketing information
Accept non-essential cookies

Contract

Where processing is necessary to:

Deliver services you have purchased
Arrange workshops or coaching engagements

Legitimate Interests

Where processing is necessary for:

Operating and improving our business
Responding to enquiries
Website analytics
Service development

Legal Obligation

Where we are required to retain or disclose information to comply with legal requirements.

6. Marketing Communications

If you subscribe to our newsletter, download resources, complete an online quiz or register interest in our services, we may send relevant business insights, updates and marketing communications.

You may unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

We will never sell your personal information to third parties.

7. Cookies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function effectively and provide information to website owners.

Cookies We May Use

Essential Cookies

These cookies are necessary for the website to operate correctly.

Examples include:

Security cookies
Session management cookies
Site functionality cookies

These cannot be disabled.

Analytics Cookies

These help us understand how visitors use our website.

Examples may include:

Google Analytics
Microsoft Clarity

These cookies help us improve our services and user experience.

Marketing Cookies

These may be used to:

Measure advertising effectiveness
Build website audiences
Deliver relevant advertising

Examples may include:

LinkedIn Insight Tag
Meta Pixel
YouTube tracking cookies

These cookies are only enabled with your consent.

Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

You may also control cookies through your browser settings.

8. Quiz and Assessment Data

Where you complete a business assessment, diagnostic questionnaire or ScoreApp quiz, we collect and analyse your responses to:

Provide personalised feedback
Generate assessment results
Recommend relevant services
Improve our content and resources

Your responses are treated confidentially and will not be shared outside The Business Skipper and its authorised service providers.

9. Third-Party Service Providers

We may share information with trusted third parties who support the operation of our business, including:

Website hosting providers
Email marketing platforms
CRM systems
Online scheduling tools
Payment processors
Video conferencing providers
Analytics providers
Quiz and lead generation platforms such as ScoreApp

These third parties may only process information on our behalf and in accordance with applicable data protection laws.

10. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While no system can be guaranteed completely secure, we implement appropriate safeguards to protect the information we hold.

11. How Long We Keep Information

We retain personal information only for as long as necessary to:

Deliver services
Maintain business records
Meet legal or regulatory obligations
Resolve disputes

Marketing consent records may be retained until consent is withdrawn.

12. Your Rights

Under UK data protection law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO)

Requests can be made by contacting us using the details below.

13. Complaints

If you have concerns about how your data has been handled, please contact us first so we can attempt to resolve the issue.

You also have the right to contact:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.